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FAQs

Here you'll find answers to common questions our clients ask. If you don't see what you need, call us or contact us online.

FAQ 1
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​​​1. What products and services do you offer?

 

The Biz Zone offers a wide range of printing, signage and branding solutions, including commercial printing, signs and banners, vehicle and window graphics, custom apparel, promotional products, large-format printing, laser engraving, UV printing and more.

Not sure if we can make what you're looking for? Just ask! We're always happy to talk through your project and available options.

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2. Do you have a price list?

 

Because most of our products are customized based on size, quantity, material, finishing and design needs, we don't have a standard price list.

We're happy to provide a free quote based on your specific project.

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3. How do I get a quote?

 

You can request a quote through our online quote form, call us at 208-452-6245, email us at print@thebizzone.com, or stop by our Fruitland shop.

Be sure to include as much information as possible, such as product, quantity, finished size, material, artwork needs and deadline. The more information we have, the more accurately we can quote your project.​​​

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4. What resolution should my photos and graphics be?

 

For most printed materials, we recommend images at 300 DPI at the size they will be printed.

Large-format projects may be produced at a lower resolution depending on their finished size and normal viewing distance.

Enlarging a small or low-resolution image does not increase its quality, so always send us the highest-quality original file available.

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Not sure about your file? Send it to us and we'll let you know if there are resolution concerns.

That is much safer than implying every banner universally needs exactly 150 DPI.

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5. What is a proof, and why is it important?

 

A proof is a preview of your project provided before production when The Biz Zone is creating the design or making significant changes to your artwork.

Carefully review your proof for spelling, contact information, dates, layout, size, placement and other important details. Once you approve the proof, we'll produce the project based on that approval.

 

Print-ready files supplied by the customer may be produced as submitted and are not automatically proofread for spelling or content.

 

6. Why do printed colors look different from my screen?

 

Screens display color using RGB light, while printing uses CMYK inks or toners. Screen brightness, monitor settings, materials and printing methods can all affect how a color appears.

Because of this, printed colors may not exactly match what you see on your screen—especially very bright or neon colors.

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If color accuracy is critical, we recommend requesting a hard proof or choosing from our swatches.

 

7. What file format should I send?

 

PDF is preferred whenever possible. We also accept Adobe Illustrator, EPS, SVG, high-resolution JPG and PNG files depending on the project.

If you're sending a print-ready file, make sure the document is set up at the finished size you want printed and includes 0.125" bleed when applicable.

Canva users should download their artwork as PDF Print whenever possible.

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8. How long will my order take?

 

Turnaround time varies depending on the product, quantity, materials, artwork requirements and current production schedule.

Some projects can be completed in just a few business days, while specialty and promotional products may require several weeks.

 

Have a deadline? Let us know when requesting your quote. Rush production may be available on some projects for an additional fee.

 

9. What forms of payment do you accept?

 

We accept cash, check and all major credit cards. Business accounts may also be available—contact us for details.

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10. Can you help design my project?

 

Yes! We can help with design and layout for many of the products we offer. Design charges may apply depending on the amount of work required.

If you already have artwork, send us the highest-quality original file you have and we'll determine whether it's suitable for your project.

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11. Do you have a minimum order?

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Minimum quantities vary by product. Many of our printing, signage and apparel services are available in small quantities, while some promotional products and specialty items have manufacturer minimums.

Tell us what you need and we'll help you find the best option for your quantity and budget.

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12. Can you ship my order?

 

Yes! We can ship completed orders directly to you. Shipping costs vary depending on the size, weight and destination of your order.

At this time, we do not offer local delivery, but orders can be picked up at our Fruitland location or shipped to you.

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