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FAQs

Here you'll find answers to common questions our clients ask. If you don't see what you need, call us or contact us online.

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​​​​1. What type of products and services do you provide?

 

The Biz Zone offers a wide range of custom printing, signage, and branding solutions for businesses, including:

  • Print Materials: Business cards, brochures, postcards, envelopes, forms, rack cards, and blueprints

  • Signs & Banners: Yard signs, building signs, vinyl banners, wayfinding signs, and more

  • Vinyl Graphics: Wall and window decals, vehicle graphics, floor graphics, and window perf

  • Branded Apparel: Custom shirts, hoodies, hats, and uniforms using DTF (Direct-to-Film) printing

  • Promotional Products: Pens, mugs, keychains, notepads, and other giveaways

  • Specialty Services: Laser engraving, UV printing, and custom product design

We’re your one-stop shop for helping your brand get noticed—on paper, on fabric, or on just about anything.

To see a full listing and description of what we can offer you, check out the Services tab. Or browse our Gallery for pictures of past projects.

 

2. Do you have a price list that I can get?

 

Because most of our products are custom-made to fit your specific needs—like size, quantity, material, and design—we don’t have a standard price list. However, we’re happy to provide a fast, free quote! Just let us know what you're looking for, and we’ll get back to you with pricing and options that work for your project and budget.

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3. How do I go about getting a quote from you?

 

Getting a quote is quick and easy! You can:

  • Call or visit us in-store to chat with our team about your project

  • Fill out our online quote request form on our website

  • Email us with details like the product type, quantity, size, design, and any deadlines you have

 

The more info you share, the faster we can get you accurate pricing and turnaround time. We’re here to help make the process smooth and stress-free!

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4. At what resolution should I save my photos and graphics?

 

For the best print quality, we recommend saving your photos and graphics at 300 DPI (dots per inch) at the actual size you want them printed. This ensures crisp, professional results—especially for items like business cards, brochures, and signs.

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For large-format prints like banners or posters, 150 DPI at full size is usually sufficient, since they’re viewed from a distance.

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File tips:

  • Save as PDF, PNG, JPG, EPS, or AI depending on the project

  • Use CMYK color mode for print to avoid color shifts

  • Keep text and important elements at least 0.25" from the edge

Not sure if your file is ready? Send it our way—we’re happy to check it for you before printing!

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5. What is a proof and why is it important that I look at it?

 

A proof is a digital or printed preview of your design that shows exactly how your project will look before we produce it. It gives you the chance to review and approve:

  • Spelling, grammar, and layout

  • Colors, sizes, and placement

  • Contact info, dates, and other key details

 

We require proof approval to ensure everything is correct and to avoid costly mistakes. Once a proof is approved, the job moves to production—so it’s your last chance to make changes.

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Taking a few minutes to double-check your proof helps ensure you’ll be 100% happy with the final product!

 

6. Why do the printed colors look different from the colors on my screen?

 

Great question! Printed colors often look different from what you see on your screen because:

  • Screens use RGB (Red, Green, Blue) color mode and emit light

  • Printers use CMYK (Cyan, Magenta, Yellow, Black) ink and reflect light

  • Screen brightness and settings can vary from one device to another

 

This shift is totally normal, especially for bright or neon-like colors that can’t be perfectly replicated in print.

If color accuracy is critical, we recommend requesting a hard proof or talking to us about Pantone color matching options.​

 

7. What file format should I use when submitting my electronic document for printing?

 

We recommend submitting your files in PDF format whenever possible. PDFs help preserve your layout, fonts, and images exactly as intended. Make sure your file is designed the size you want printed and bleeds are included if applicable.

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Other accepted formats include: AI or EPS (especially for logos and signs)

 

8. Once I submit the documents, how long will it take to finish my job?

 

Turnaround time depends on the type of project, quantity, and whether your files are print-ready. In general:

  • Standard print jobs (like business cards, postcards, or flyers): 2–4 business days

  • Signs, banners, and vinyl: 3–7 business days

  • Apparel and promotional items: 7–10 business days (some promotional items are 2-3 weeks with no rush available, so plan accordingly)

  • Rush orders may be available for an additional fee—just ask!

 Let us know your deadline when placing your order and we’ll do our best to meet it!

 

9. What forms of payment do you accept?

 

We accept cash, check, and all major credit cards. (Contact us for details on setting up a business account.)

 

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